Frequently Asked Questions (FAQ) 

What types of products does Servoxy offer?

Servoxy specializes in a wide range of high-quality medical supplies, including first aid kits, trauma gear, sterile gauze bandages, protective plastic bandages, and antiseptic towelettes. Our products are designed to meet the needs of both individual consumers and first responders.

How can I ensure the quality of the products I purchase?

All products offered by Servoxy are manufactured to meet stringent safety and quality standards. Our commitment to quality is backed by over 20 years of industry expertise, ensuring that you receive reliable and effective medical supplies for any situation.

What is the shipping policy for orders placed with Servoxy?

All orders are processed within 2-3 business days and shipped using Canada Post. Shipping rates are calculated at checkout, and we offer various shipping services, including Expedited Parcel and Priority - Xpresspost. Please note that delivery delays may occur occasionally.

What is the return policy for products purchased from Servoxy?

Our return policy allows for returns within 30 days of purchase, provided the items are unused and in their original packaging. Certain items, such as intimate or sanitary goods, are non-returnable. To initiate a return, please contact us at info@servoxy.ca.

How can I contact Servoxy for further inquiries?

You can reach us via email at info@servoxy.ca for any questions or concerns regarding our products, orders, or policies. Our team is dedicated to providing you with the assistance you need.

Are there any special considerations for using your medical supplies?

It is essential to follow the instructions provided with each product to ensure proper use and effectiveness. Our supplies are designed for various applications, and understanding their intended use will help you maintain safety and preparedness.

Does Servoxy offer bulk purchasing options?

Yes, we do offer bulk purchasing options for organizations and businesses. For inquiries regarding bulk orders, please contact us at info@servoxy.ca to discuss your specific needs and receive a customized quote.

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately at info@servoxy.ca. We will assist you in processing an exchange or refund for the affected product.